Hilary West

Detail-oriented professional with experience managing high-volume information, maintaining accurate records, and working across computer-based systems and established processes. Strong attention to detail, organization, and accuracy, with the ability to work flexibly and independently while meeting deadlines and quality standards. Seeking a reliable opportunity in a hard-working, structured, team-oriented environment.

Content Writer & Marketing Specialist at TinyEYE Therapy Services (2022-04 – 2024-11)

• Conducted research across various topics, gathering information from multiple sources and evaluating findings to develop accurate, audience-specific materials.
• Analyzed complex information and synthesized key findings into accurate, clear, detailed reports and business documents.
• Managed multiple concurrent assignments with competing deadlines, independently prioritizing work and coordinating requirements from multiple internal stakeholders.
• Maintained organized records, documentation, and content within SharePoint and other digital systems to support information accessibility and accuracy.

Content Writer & Product Strategist at JOMO Studio (2021-02 – 2022-04)

• Conducted detailed research on products, customer needs, industry topics, and relevant information to develop accurate and useful written materials.
• Reviewed and fact-checked product and customer-facing information to ensure accuracy, consistency, and completeness.
• Managed a consistent volume of assignments independently, prioritizing deadlines while maintaining a high standard of quality.
• Created and maintained reusable documentation and templates to improve consistency and efficiency.

Interim Greenhouse Manager at Valleyview Gardens (2019-11 – 2021-02)

• Researched products and suppliers to support purchasing decisions and provide accurate information to customers and staff.
• Maintained organized product information and handled multiple operational priorities in a fast-paced environment.
• Communicated professionally with customers, suppliers, and staff while resolving questions and identifying practical solutions.

BASc, Honours in Management Engineering – University of Waterloo (2012-09 – 2017-06)