Ian Lasco

Motivated professional focused on delivering exceptional value through hard work, quick learning, and team collaboration. Eager to contribute a 'can-do' attitude and a high standard of performance to a new challenge.

Sales Representative - TELUS Mobility - Prince Albert, Saskatchewan, Canada

(2024-08)

• Analyze clients needs to recommend customized mobile plans and devices that align with their lifestyle and budget.
• Drive monthly revenue growth by promoting TELUS services, hardware upgrades, and value-added products to meet individual sales targets.
• Deliver exceptional service by maintaining up-to-date knowledge of 5G technology, mobile hardware, and TELUS SmartHome security solutions.
• Manage stock levels for high-value smartphones and accessories, ensuring an organized storefront and accurate inventory tracking.

Sales Specialist Appliances - RONA INC. - Prince Albert, SK, S6V8E3, Canada

(2021-04 - 2024-08)

• Assist customers with their information/product requirements.
• Through effective questioning and listening techniques, identify and qualify customer requirements.
• Provide appropriate information on suggested products and alternatives, explaining features and benefits and assistance as required.
• Source product for customers and prepare special orders, confirm specifications and contact Special Order Purchaser and/or supplier to establish and confirm price and available delivery date.
• Maintain the assigned section by ensuring the area is merchandised with current product labels and info.
• Keep up with current flyers and promotional events.
• Provide information and locate promotional products for customers as required.
• Resolve customer complaints and objections including investigating, interpreting policy, and taking the appropriate action to ensure customer satisfaction.

Warehouse Staff 1 - AGT FOODS INC - Wilkie, Saskatchewan, Canada

(2020-09 - 2021-04)

• Train employees on basic hygiene rules and good manufacturing practices.
• Conduct daily inspections and/or audits (several times a day).
• Apply good production practices to employees such as: wearing gloves, net, etc.
• Ensure the conformity of products according to specifications.
• Identify, communicate, and manage non-conformities according to established rules and procedures.
• Ensures the verification of the implementation of the hazard prevention mechanism according to the regulations.
• Manage and monitor the calibration and inventory of equipment.
• Provide the necessary assistance to develop, implement and update the Food Safety and Quality Assurance System (FSQA) specific to AGT.
• Learn, adjust, and apply the knowledge required to maintain AGT's specific Food Safety and Quality Assurance (FSQA) system.

Manager Night Shift - TAYLOR FOODS (McDonalds) - North Battleford, SK, Canada

(2019-08 - 2020-09)

• Focus on running the shift smoothly as well as managing the costs of day-to-day shift control.
• Manage customer complaints.
• Perform daily basic equipment checks and making minor temperature checks.
• Meet QSC (Quality, Service and Cleanliness) standards on all the shifts without supervision.
• Train crew chiefs and crew trainers and help to train the manager trainees and swing managers.
• Complete weekly inventories and statistical (or variance) reports.
• Calculate the restaurants Build-To's (Daily usage of products), and order food, paper, and operating supplies.

Vocational Diploma / Short Course Certificate - Medical Office Administrative and Unit Clerk - ERP College (2023-07)