J F

A dynamic professional with a background as a supervisor and team lead, along with a Public Administration Graduate Certificate and a Bachelor's in Hotel and Restaurant Management. Skilled in operations management, team leadership, and administrative support.

Food Services Team Lead at Sodexo Canada, Cortelluci Vaughan Hospital (2021-01 – Present)

• Managed daily front-facing and kitchen operations to ensure full compliance with health and safety standards.
• Organized employee records and personnel documentation matrices, strictly protecting the confidentiality of staff records in alignment with privacy protocols.
• Reconciled high-volume vendor invoices for complete operational accuracy, executing monthly reconciliations of accounts to prevent billing errors.
• Supported hospital management by addressing last-minute staffing shortages, quickly adapting digital schedule blocks to maintain continuous, uninterrupted patient service operations.
• Cross-trained across all station operations, stepping in to perform fundamental cooking, food preparation, and barista duties whenever necessary to ensure uninterrupted service. Also, routine kitchen cleanup or teardown.

Food and Beverage Supervisor at Vista Marina Hotel and Resort (2017-05 – 2019-05)

• Directed the daily service activities of hospitality staff, resolving customer complaints and internal employee conflicts professionally to safeguard team-building values.
• Monitored weekly sales figures, inventory metrics, and spoil logs, generating clear reporting spreadsheets to share supply trends directly with upper management layers.
• Provided hands-on coverage for essential frontline duties, including meal preparation, cooking, espresso service and post-service cleaning and clearing.

Diploma in Health Services - Office Administration – Centennial College (2026-01 – 2027-04)

Graduate Certificate in Public Administration – Seneca Polytechnic (2024-04)

Bachelor of Science in Hotel and Restaurant Management – Tomas Del Rosario College (2017-04)