Jackie Mayer

Client-focused professional with 20+ years of experience in healthcare support, client services, scheduling coordination, and operations. Skilled in guiding clients through processes, resolving complex concerns, maintaining confidential records, and coordinating services across teams. Recognized for empathy, communication, organization, and delivering exceptional client experiences in fast-paced environments.

Client Service Coordinator - Bayshore Healthcare

(2020-01 - 2026-01)

• Coordinated client services, appointments, and scheduling to support seamless care delivery.
• Served as a primary point of contact, responding to client and staff inquiries with professionalism and empathy.
• Assisted with onboarding, documentation, and administrative support for healthcare teams.
• Maintained accurate client records while ensuring confidentiality and compliance standards.
• Collaborated with internal teams to resolve issues and improve the client experience.

Terminal Manager - Penner International & Roseneau Transport

(2002-01 - 2020-01)

• Coordinated schedules, resources, and daily operations in a high-volume service environment.
• Resolved customer concerns and provided timely support to maintain service excellence.
• Managed employee scheduling, attendance tracking, and workflow coordination.
• Built strong relationships through effective communication and problem-solving.