Jas Preet

Adept at communicating clearly and confidently with clients, vendors and colleagues.

Order Desk Supervisor

• Handling administrative requests and queries from senior manager
• Answer, in person or on the phone, enquiries from customers.
• Investigate complaints regardingthe establishment's goods, services, and policies.
• Arrange for refunds,exchange, and credit for returned merchandise.
• Managing and supervising a team of order-processing associates
• Ensuring efficient and accurate order processing, from order entry to fulfillment
• Retrieving information as requested from records, email,minutes, and other related documents.

• Draw up client bookings for tables and ensure the tables are set before client’s arrival.
• Manage the front desk by receiving incomingcalls, greetings, and attending to the customer.
• Assist customers with answers to queries and offer solutionsto issues with my ability.
• Collaborate with other restaurant staff and management to ensure that customer complaints are properly attended to in a timely manner.
• Resolved guest issues with creativesolutions, escalating major concerns to management.
• Interacted kindly with guests, offering assistance and support.

Customer Service Specialist

September 2022 to December 2022

• Took payment information and other pertinent information such as addresses and phone number to place orders.
• Compliance with company policies and procedures by including a positive and effective work environment among all employees.
• Addressed customer courteously using suitable methods and problem-solving skills.
• Provided account information to customers and explained bill service policies and customer rights.
• Maintain a knowledge of company products to supply helpful suggestions and recommendations to the customers.
• Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationship.

Receptionist/Administrative Assistant

December 2019 to April 2021

• Greeted incoming visitors and customers professionally and provided friendlyknowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated clientrecords.
• Answered central telephonesystem and directedcalls accordingly.
• Manage frequent work process interruptions with flexibility and poise.
• Transmitted information and documents to customers via computer and mail.
• Provider typing, word processing and clerical support and assisted with special projects.
• Assisting with generaladministrative tasks such as data entry, filing, and documentmanagement.

Dental basic course- risio dental

College diplomain Information Technology

May2021 to April 2023

Bachelor’s degree in computer applications

May 2015 to May 2018