Jenny Mukanya
Customer Outreach Representative
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About
Customer service professional with several years of experience in welcoming customers, assisting them, handling requests, and resolving problems. Holds a degree in Organizational Communication, is organized, and is recognized for providing excellent service in French. Seeking a remote position.
Experience
Customer Outreach Representative - SNEL
(2023-02 - 2023-11)
- Customer follow-up
- Request handling
- User support
Customer Service Representative - Premier Shopping Mall
(2022-06 - 2023-01)
- Welcoming customers
- Problem resolution
- Professional service
Communications Assistant - Cabinet Mukendi Wa Mulumba
(2017-08 - 2022-05)
- Document preparation
- Organization
- Communication
Customer Service Representative - FBN Bank
(2015-06 - 2016-12)
- Welcoming customers
- Providing information to customers
- Directing customers to services
Educator - Garderie éducative Mont Bleu
(2024-06)
- Collaboration
- Organization
- Children's safety
Education
Bachelor's degree - Organizational Communication - IFASIC
Certificate - Responsible Adult
