Jessica Daly

Project coordination, operations and communications professional with 8 years of administrative experience and 5 years focused on operations, process improvement and client service. Experienced in bringing structure to complex, deadline-driven work, managing competing priorities and producing clear, audience-focused communications. Currently supporting six top-producing real estate professionals across research, compliance, marketing, client communications and daily operations.

Executive Assistant | Office Manager at Team Kerr - Stilhavn Real Estate Services (2023-10 – Present)

• Coordinate daily operations and transaction workflows for a six-person, top-producing real estate team, balancing concurrent projects, deadlines, client commitments and changing priorities.
• Develop and maintain systems and processes that improve consistency, efficiency and visibility across operations and deal flow.
• Track transaction requirements, documentation, compliance items, timelines and outstanding actions; follow up proactively to keep work moving.
• Draft and edit client correspondence, property marketing and digital content, translating detailed information into clear, audience-appropriate communications.
• Coordinate meetings, schedules and vendors involving clients, agents, brokerage departments and external partners.
• Conduct preliminary research, maintain CRM and client records, and identify issues early to support accurate decisions and reliable follow-through.

Executive Assistant | Office Manager at Jef Appelbe Personal Real Estate Corporation - Oakwyn Realty Ltd. (2021-02 – 2023-10)

• Coordinated transactions from contract through completion, managing timelines, documentation, client communication and requirements involving multiple parties.
• Developed and improved operational systems and workflows; maintained client relationships and served as a consistent point of contact throughout time-sensitive processes.
• Drafted marketing and client communications and coordinated events, vendors, schedules, materials and logistics while managing competing priorities.

Client Care at Faith Wilson Group - Christie's International Real Estate (2019-08 – 2021-02)

• Coordinated schedules, buyer tours, private showings, inspections and appraisals for multiple real estate professionals while communicating clearly with clients and vendors.

Content Writer at Inbound Squad (2018-09 – 2019-08)

• Developed and edited audience-focused articles, landing pages, long-form web content and social media communications for B2B and health and wellness clients.
• Translated client objectives and subject matter into accessible digital content; collaborated with designers and project managers on brand standards, deadlines and delivery.