Public Servant & Customer Service Representative
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A goal driven customer service representative, public service agent, and student with an open mind, extensive communication skills, and a strong desire to continue learning and growing in all capacities.
Government of Alberta - Ministry of Justice and Solicitor General, May 2021 - Aug 2022
Successful candidate for the University of Alberta's Art Work Experience paid internship program. The program offered an in depth experience and understanding of Alberta's Criminal Justice System and community rehabilitation. Tasks involved:
Call it Spring (Upstairs Location, West Edmonton Mall) 2015-2019
Was the first retail job worked, quickly learned positive and confident communication skills. Informed customers of deals and provided key recommendations for increased sales. Displayed responsible attitude towards the brand and their products.
Earls Restaurant & Bar (Crossroads), Feb 2017 - Aug 2017
Joined as a hostess, quickly promoted to serving due to maintained position enthusiasm, strong menu knowledge, and consistent work productivity. Underwent week-long server training, gaining general serving and specific restaurant & menu knowledge. Worked both patio & dining room.
Bachelor of Arts Degree, University of Alberta
Psychology Major & Sociology Minor
Learned to prepare concise and informative documents, manage responsibilities under high pressure, and think critically.
