Joyner Christian

Dynamic professional with a proven track record at Real Canadian Superstore, excelling in client service excellence and analytical problem solving. Streamlined operations, achieving a 20% reduction in stock discrepancies while enhancing customer satisfaction through effective communication and support. Adept at prioritizing tasks and collaborating with teams to drive results.

Customer Service/Cash Office Clerk - REAL CANADIAN SUPERSTORE - Regina, Saskatchewan

(2021-12)

• Directed front-end operations and service delivery through scheduling oversight and workflow coordination as backup supervisor.
• Managed daily bank deposits for store cash office with accurate, consistent cash handling as cash office clerk.
• Oversaw exchanges, returns, and refunds with efficient, accurate processing.
• Improved customer satisfaction and loyalty through timely issue resolution and responsive service.
• Delivered 98% positive customer feedback through attentive, professional support.
• Coordinated communication across staff, management, and support departments while serving as backup supervisor.

Pharmacy Clerk - LOBLAW PHARMACY - Regina, Canada

(2023-01 - 2023-09)

• Maintained a 95% customer satisfaction rate by efficiently resolving account update issues and inquiries.
• Performed data entry and maintained recordkeeping, ensuring a 100% accuracy rate in tracking store correspondence and updates.
• Managed office inventory by restocking supplies and submitting purchase orders to ensure availability.

Event Security - SECURITAS - Regina, Canada

(2022-09 - 2023-09)

• Ensured safety of VIPs at events by minimizing disruptions.
• Monitored event attendees and staff to ensure safety and welfare.
• Logged security activities and reported incidents to enhance incident response effectiveness.

Stagehand - REGINA EXHIBITION ASSOCIATION - Regina, Canada

(2022-05 - 2023-06)

• Assisted in technical and practical effect setups for performances, achieving 100% readiness for each show.
• Collaborated with stage technicians to set up and calibrate lighting, microphones, and recording equipment, enhancing overall show readiness.
• Identified and resolved safety hazards during storage, loading, and unloading of set pieces and technical equipment, ensuring zero incidents.

BACHELOR OF SCIENCE - ACTUARIAL SCIENCE - University Of Regina (2027-05)

HIGH SCHOOL DIPLOMA - BIOLOGICAL SCIENCES - Seventh-Day Adventist Higher Secondary School (2019-06)