Jude Lim

As a highly dedicated and ambitious fourth-year student at the University of Toronto, I am pursuing an Honors Bachelor of Science degree in human biology and neuroscience. I am eager to apply my knowledge and skills in a practical setting, particularly in a role within the life sciences or healthcare sector. Possessing excellent problem-solving skills, a strong ability to work well within a team and proving remarkable experience for customers. I am eager to apply my expertise and drive towards the clinical setting.

Customer Service Representative at U-Haul Moving and Storage (2024-06 – Present)

Processed financial transactions, managed cash drawer, coordinated supply ordering, and resolved customer disputes.

• Processed daily financial transactions, including cash, debit, and credit payments, ensuring accuracy and compliance with company policies.
• Balanced cash drawer at the beginning of the shift and end of each shift, to maintain accuracy in financial reporting
• Coordinated the ordering, receiving and allocation of supplies, including packing material and towing equipment.
• Address customer concerns and resolve disputes efficiently, maintaining high customer satisfaction and loyalty
• Support colleagues by cross-training on various tasks, such as scheduling, vehicle inspections, and cashier duties, to optimize workflow

Garden Centre Associate at Bonanza Gardens (2024-04 – 2024-06)

Conducted inventory checks, managed stock, promoted garden centre products, and provided customer service.

• Conduct regular inventory checks to ensure the availability of high-quality plants, flowers and supplies are displayed.
• Oversaw the procurement, inventory control and stock management to ensure optimal product availability
• Promote and sell garden Centre products, including plants, flowers, soil, herbs and vegetables.
• Strong customer service skills with a focus of improving the relationship and experience of the customers.
• Successfully handled multiple tasks and responsibilities, ensuring smooth daily operations

Back Team member / Cook at McDonald's (2020-09 – 2022-09)

Worked in fast-paced kitchen environment, prepared menu items, collaborated with team members, and maintained food safety standards.

• Demonstrated the ability to work successfully in an under pressured environment, especially during peak hours. This significantly helped in improving the workflow while managing time efficiently to complete service tasks.
• Collaborated effectively within a team setting, assisting colleagues and coordinating tasks to enhance kitchen efficiency and optimize workflow.
• Proficient in preparing a wide variety of menu items in a strong and fast paced environment, while following standardized recipes and portion sizes to make certain of consistent sanitary food.

Bachelor of Science in Neuroscience and Human Biology – University of Toronto, Scarborough (2022 – 2026)