Julie Cao

Seeking a full-time or part-time job to use proven communication and teamwork skills for supporting coworkers and satisfying customers.

Receptionist & Sales Representative at ChaimsPro Medical Aesthetics (2026-06 – 2026-07)

• Consistently closed multiple high value sales daily online, through the phone and in-store
• Diffused high-stress client situations effectively and calmly during rush hours by communicating with sympathy and understanding while providing useful solutions in a timely manner
• Sorted out multiple conflicts in the schedule daily while balancing customer service duties in order to maintain a smooth, comfortable experience for clients in the clinic
• Adapted to Fresha's booking platform quickly by using strong computer skills and fast typing speed to accelerate documentation and reply time

Retail Sales Associate at OPM Sales Warehouse (2023-03 – 2024-01)

• Used a computer for inventory on clothes, sports equipment and shoes as well as a POS system to effectively ensure a smooth and quick customer service experience
• Created an appealing visual display of athleisure clothes, sunglasses and sports equipment with a high regard for order and efficiency
• Enhanced customer experience on the floor as well as at the cash register while handling concerns and showing genuine interest
• Maintained a clean workplace by sweeping floors, tidying the desks and returning stock to their proper departments

Brand Associate at Hudson's Bay (2019-08 – 2021-01)

• Welcomed customers positively and attentively while working in a fast-paced environment
• Processed sales, online orders and returns while giving shoppers a high-quality customer experience
• Handled cash responsibly when opening and closing the store
• Achieved numerous sales while courteously promoting, upselling products, supporting the floor, fitting rooms and managing back of house duties

Marketing Assistant at Avenue Motor Works Inc. (2017-03 – 2019-01)

• Managed work over email and phone remotely and in office while passionately cooperating with manager and coworkers on projects
• Followed rules and regulations while working with supervisors to ensure smooth operations
• Executed numerous meticulous tasks with high quality outcomes while working in a fast-paced, deadline-oriented environment
• Efficiently entered inventory data into a computer using Microsoft Word and Excel Spreadsheets and in a timely manner

Ontario College Diploma in Independent Illustration – Seneca College

Ontario College Certificate in Art Fundamentals – Seneca College

Ontario Secondary School Diploma in High School Education – Sir William Mulock Secondary School