Karine Fyfe

Bilingual business leader (English/French) with 10+ years of experience leading strategic partnerships, stakeholder engagement, revenue growth, and cross-functional collaboration across complex North American organizations. Recognized for building trusted long-term relationships, leading multi-stakeholder initiatives, and aligning operational and commercial priorities to support sustainable growth and organizational objectives.

Director of Sales, Eastern Canada & United States - Balcan Innovations - Montréal, QC

(2025-01)

• Lead strategic relationship management for a $60M portfolio across Canada and selected U.S. markets
• Manage and support a team of 8 account managers across multiple regions, fostering collaboration, accountability, and client engagement excellence
• Collaborate cross-functionally with operations, customer service, supply chain, and executive leadership teams to align organizational priorities and support sustainable growth objectives
• Support strategic planning, revenue forecasting, and stakeholder engagement initiatives across key accounts and territories
• Contribute to commercial and organizational planning discussions related to growth strategy, resource coordination, and client retention

Sales & Strategic Accounts Manager - Transcendia, Inc. - Canada

(2020-01 - 2025-01)

• Contributed to revenue growth from $12M to $18M through strategic relationship development and market expansion initiatives
• Developed and launched a new market segment that generated $2M in growth over two years
• Led relationship management and engagement initiatives with strategic accounts across North America
• Managed and coached inside and outside sales representatives while supporting collaborative team performance
• Participated in strategic business reviews, forecasting activities, and organizational planning initiatives

Strategic Account Manager - Hood Packaging Corporation - Montréal, QC

(2017-01 - 2020-01)

• Managed strategic customer relationships representing more than $14M in annual revenue
• Strengthened long-term partnerships through proactive communication, business reviews, and collaborative planning
• Negotiated and renewed strategic agreements while balancing stakeholder needs and organizational priorities
• Supported relationship retention and account growth initiatives across key portfolios

Director, Development & Partnerships - Manufacturiers & Exportateurs du Québec (MEQ) - Montréal, QC

(2014-01 - 2017-01)

• Managed and expanded a strategic partnership portfolio exceeding $500K
• Achieved a 100% partner retention rate through relationship stewardship, collaboration, and stakeholder engagement
• Organized and led more than 30 business events and initiatives involving manufacturing leaders and organizational partners across Quebec
• Met regularly with organizational stakeholders to identify strategic priorities, growth challenges, and collaboration opportunities
• Supported partnership development strategies, external engagement initiatives, and organizational outreach efforts

Admissions Advisor - CDI College - Montréal, QC

(2012-01 - 2014-01)

• Guided prospective students through the admissions process using a relationship-centered and consultative approach
• Developed strong communication, advising, and relationship-building skills within a fast-paced environment

Restaurant Manager | Service Supervisor | Server - Boston Pizza - St-Bruno-de-Montarville, QC

(2005-01 - 2012-01)

• Supported daily operations and customer experience initiatives within a high-volume environment
• Coordinated staffing, scheduling, customer service, and operational priorities
• Contributed to revenue performance and team coordination within a profit center generating over $3M annually
• Developed foundational leadership, communication, and team management capabilities

MBA - Management Consulting - ESG UQAM

Bachelor's Degree - Public Communication - Université Laval