Kinza Ghazi

Administrative and client-service professional with four years of experience supporting students, staff, faculty, and visitors in a non-profit educational environment. Skilled in client support, administrative coordination, records management, scheduling, data entry, documentation, and responding to inquiries with professionalism and accuracy. Strong communication, organization, problem-solving, and interpersonal skills, with experience working with diverse individuals and handling confidential information.

Comfortable supporting programs, activities, and individuals with different needs and backgrounds, learning new systems and managing day-to-day operations in fast-paced environments.

Administrative Assistant (Part-Time Weekend Role) at Non-Profit Educational Institution

• Provided administrative and client support in a fast-paced educational environment over a four-year period.
• Assisted students, faculty, staff, and visitors by responding to inquiries, providing information, and directing individuals to appropriate resources.
• Provided professional and respectful service in person, by telephone, and by email.
• Maintained accurate and confidential records and completed data entry and documentation with a high level of attention to detail.
• Coordinated schedules, appointments, and administrative activities using Microsoft Office applications.
• Organized records and documentation while meeting established deadlines and organizational requirements.
• Investigated and resolved administrative and operational issues through research, communication, and collaboration.
• Supported day-to-day administrative operations while managing multiple priorities in a busy environment.

Bachelor of Science – Athabasca University

Computer Programming Diploma – Sheridan College