Layla Montazer

A joyus and committed Carleton University student (graduating 2024) majoring in criminal psychology with over 4 years of customer service experience ranging from full-time key holder to full-time sales lead.

A highly experienced and reliable customer service representative with over 4 years of experience in sales; particularly working at Miniso and Ardene. Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in both team environments and alone.

Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with valued customers. Fully committed to following company procedures and winning loyal customers. As such, I possess a positive attitude aiming to use my proven skills to effectively fill the “customer experience associate“ role.

Currently, a third-year Criminology student with a concentration in psychology at Carleton University. Will be graduating in summer of ‘24 and when I do, I will be obtaining my Bachelors in CCJ Psychology.