Lekha Shukla
CLINICAL ASSISTANT & MEDICAL OFFICE SUPPORT
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About
Highly efficient, hands-on Clinical Assistant with 2+ years of continuous experience (since Feb 2024) supporting high-volume family medicine and specialty physicians in Ontario. Advanced, daily proficiency in PS Suite EMR managing documentation, billing check-ins, chart updates, and patient data entry. Exceptionally skilled in both back-house clinical procedures and infection control, maximizing doctor efficiency while maintaining zero-error clinical standards.
Experience
Doctor's Assistant & Medical Lab Technician at Health Centre of Maple (2024-02 – Present)
- Prepare surgical environments and directly assist family physicians during minor procedures, dressing changes, wound care, and small biopsies.
- Maintain absolute clinical safety by executing proper infection prevention protocols, including the thorough autoclaving, packing, and tracking of medical instruments.
- Prepare and administer routine vaccines to patients from 2 months of age to seniors; capture accurate baseline vitals (BP, HR, temperature) and execute daily ECG/EKGs.
- Secure exact height, weight, and head circumference metrics for infants prior to well-baby examinations and scheduled immunizations.
- Master PS Suite for rapid patient check-in, real-time charting, and scanning/uploading outside lab requisitions while adhering to strict PHIPAA confidentiality laws.
- Perform routine urine dipstick analysis, handle high-volume blood collection (venipunctures, capillary, pediatric, and difficult draws), and operate centrifuges for sample preparation.
Medical Laboratory Assistant / Phlebotomist at Neepawa Health Centre (2023-06 – 2023-07)
- Manage high-volume blood and tissue collection utilizing sterile asepsis techniques across diverse demographics.
- Log and triage incoming diagnostic specimens using the Delphic system and Laboratory Information Systems to guarantee rapid processing.
- Calibrate, clean, and test the sterility of laboratory equipment; monitor inventory supply levels and handle bio-hazardous waste disposal safely.
Medical Administrative / Doctor's Assistant at MP Shah Hospital (2015-07 – 2015-09)
- Welcome patients, record vital signs (BP and temperature), and coordinate room assignments to optimize daily patient flow.
- Handle confidential patient medical records, scan/fax urgent physician correspondences, and schedule follow-up consultations.
Retail Salesperson / Cashier at Walmart (2018 – 2022)
Handle high-volume cash registers, balance cash drawers, and deliver professional customer engagement.
Way-finder Volunteer at Victoria General Hospital (2021)
Assist with visitor temperature screenings and guide patients to X-ray and emergency wards.
Recreational Leader at University of Winnipeg CSI Camp (2018)
Demonstrate chemistry and biology concepts to youth.
Education
Graduate Certificate in Medical Lab Assistant/Technician – Robertson College (2023)
Biological Sciences – University Of Manitoba / International College of Manitoba (2017 – 2022)