Liam .Turgeon

Dedicated Sales Associate offering 7 years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.

EXPERIENCE

05/2021 to 11/2022 Customer Care Agent

CIBC – Fredericton, NB

• Aided customers in solving issues they may have been experiencing with their credit card. 
• Connect with clients to ensure they receive excellent service and show we truly care to find a solution for them. 
• Followed procedures to ensure customers would not need to call back with the same concern
• Multitasked to ensure customers concerns were dealt with in an appropriate amount of time

Circle K － Campbellton, NB

• Arranged new merchandise with signage and appealing displays to

• Worked the night shift
• Monitored self-service gasoline pumps, helping customers as needed.
• Cleaned store inside and out, straightened displays and maintained

• Enforced store security procedures and prevented merchandise loss via keen attention to detail and video monitors.

Restigouche Golf and Country Club － McLeods, NB

• Sold various products by explaining unique features and educating

• Answered incoming telephone calls to provide information about

• Met with customers to offer assistance with selecting merchandise,

• Reset store displays for special events and seasonal merchandise

05/2018 to 08/2018 Sales Associate

Canadian Tire － Atholville, NB

• Arranged new merchandise with signage and appealing displays to

• Maintained knowledge of current promotions, exchange guidelines,

• Sold various products by explaining unique features and educating

• Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.

A&W Restaurant － Atholville, NB

• Operated cash register, collected payments and provided accurate

• Worked closely with front-end staff to assist customers and maintain

• Processed all sales transactions accurately and promptly to prevent

EDUCATION AND TRAINING

Engineering

St Francis Xavier University － Antigonish, NS

BBA: Marketing

University Of New Brunswick － Fredericton, NB