Md Mohitul Haque
Customer Service Representative
Hire this person
Send a job offer directly to this candidate
About
I am a student at University of New Brunswick with passion for sales and great customer service. I am proficient in dealing with customers in different setups with substantial experience in sales of petroleum products and accessories such as gasoline, diesel, portable gas cylinders, cooking units, hose, burner heads, and flow regulators. I have great troubleshooting skills and I can work with little or no supervision.
My motivation comes from contributing my quota as part of a dynamic team geared towards keeping happy customers. I am emotionally intelligent and with a great sense of duty, can work for long hours and under any weather condition with appropriate work clothes with fluency in English with excellent communication skills.
Experience
Customer Service Representative | Best Buy, Fredericton, NB | Sep 2022 – Jan 2023
- Providing an excellent customer experience by responding to customers through omni channel services (phone, email, chat, in-person) in a courteous, knowledgeable, and professional manner.
- Listening to customers and probing as appropriate to discover needs while fulfilling customer expectations in a way that also complies with policies, practices, and procedures.
- Maximizing long-term relationships with our customers through the implementation of BBY Programs
- Maintaining service levels and achieving business and performance goals and objectives
- Climb over stumps, slash, and other obstacles.
- Carry and plant trees using manual tools.
- Feed machines manually.
- Use proper techniques for handling seedlings.
- Use, clean, and maintain various equipment.
- Work with chemicals for plant growth, or for weed and pest control.
- Was responsible for carrying out day to-day sales of petroleum products to different types of customers also for carrying out general housekeeping of the facility to ensure accident-free work environment.
- Handling daily sales to customers
- Selling of lubricants such as engine oil, brake fluid, gear oil and other car fluids
- Interfacing with customers towards recommending appropriate equipment for cooking gas installations. Examples are portable cylinders, flow regulator, hose and burner heads
- Cleaning of air conditioner filters, bulb replacement
- Ensuring clean and safe work environment while championing accident-free housekeeping ethics for all
Education
Master of Business Administration | Jan 2022 - Present
University of New Brunswick, NB, Canada. GPA: 4.1
Bachelor of Business Administration | 2015
East West University, Dhaka, Bangladesh. GPA: 80-84%
