Lynn Sutherland

Friendly, dependable, and hardworking individual with experience in customer service, cleaning, teamwork, and fast-paced work environments. Known for being adaptable, organized, and approachable, with a strong ability to connect with people and maintain professionalism under pressure. Brings a positive attitude, strong work ethic, and willingness to learn in every role.

Experienced working independently as well as collaboratively within a team to create safe, welcoming, and efficient environments.

Call Center Agent at TWCC (2024 – Present)

• Assisted customers professionally and efficiently over the phone
• Handled sensitive information with discretion and care
• Maintained calm and professionalism in fast-paced situations
• Demonstrated strong communication and problem-solving skills

Warehouse Trainee at Harvest Manitoba (2023 – 2023)

• Assisted with inventory organization, sortation, and quality control
• Maintained clean and safe workspaces following workplace safety procedures
• Participated in shipping, receiving, and order filling tasks
• Demonstrated reliability, teamwork, and strong attention to detail

Barista / Cashier / Dishwasher at Tim Hortons

• Provided friendly and efficient customer service in a busy environment
• Prepared beverages and food orders accurately and efficiently
• Operated cash register and handled transactions responsibly
• Maintained cleanliness of kitchen, dining, and work areas
• Washed dishes, sanitized surfaces, swept and mopped floors, and restocked supplies
• Worked collaboratively with team members to maintain smooth daily operations

High School Diploma – Kelvin High School (2018 – 2022)