Madi Flåmáñd
Junior Dispatcher
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About
Emergency Communications and Response student originally from Fort McMurray, Alberta, with training in dispatch procedures, CAD systems, and radio terminology. Holds a Restricted Radio Operator Certificate and brings strong communication, multitasking, and problem-solving skills developed through fast-paced customer service experience. Dependable, organized, and eager to continue growing within an emergency communications or dispatch role.
Experience
Montana’s BBQ & Grill – Server & Hostess
November 2022 – Present | Edmonton, AB
Delivered excellent customer service in a fast-paced environment
Managed multiple tables, takeout orders, and guest concerns efficiently
Handled cash and card transactions accurately under pressure
Assisted with opening and closing duties, restocking, and maintaining cleanliness
Developed strong multitasking, communication, and time management skills
H&W Produce – Cashier
April 2022 – September 2022 | Edmonton, AB
Processed cash transactions accurately and efficiently
Restocked inventory and maintained store cleanliness
Worked effectively in a fast-paced retail environment
Assisted with shift coverage and closing duties when needed
Babysitter – Canadian Red Cross Certified
June 2019 – September 2020 | Edmonton, AB
Responsible for child supervision and safety
Prepared meals and organized activities
Demonstrated responsibility, patience, and communication skills
Education
Education
MacEwan University
Certificate in Emergency Communications
September 2025 – June 2026 | Edmonton, AB
Austin O’Brien High School
High School Diploma
September 2021 – June 2024 | Edmonton, AB
