Marlin Ntumbula Mfraling

I'm a very passionate

Im a dedicated and passionat person in Customer Service Associate, busines managemen , call cente managemen , sale managemen, communication skills et c… with over seven to eight years of experience. I can provide excellent customer service through active listening and problem -solving, with deep knowledge of how to best assist all types of clients in the most challenging situations, whether face to face, over the phone, or by e-mail. Very well organized with the ability to be productive, dependable, and multitask when necessary.

A team player, capable of assuming a variety of responsibilities, I can manage staffs, sales, able to communicate in three languages ( French, English and Spanish) etc…

I have obtained my high school diploma in business communication.

I continued with my studies in a campus in the same field ( business management, communications, and customer service, so i possess a graduate certificate.

Later on , selected on a managering position and sent for a customer service and management training by my employer, so I also have a certificate on that.