Marvis Osaro

Dedicated and customer‑focused retail professional with a strong ability to guide customers in making informed product choices. Experienced in inventory management, merchandising, and maintaining high standards of store presentation and safety. Committed to delivering excellent customer service and contributing to a positive, team‑oriented environment.

Customer Service Representative at Fortinos Bakery (2025-01 – Present)

• Answering customer questions about products and services
• Providing product information and technical support
• Handling customer complaints and concerns

General labour Packaging and Shipping unit at Mummy B Market Place (2023-04)

• packages and labeling them appropriately.
• Inspect packages to ensure they are not damaged.
• Weight Accurately picked products from batches, maintaining organized locations.
• Ensured products were damage-free and staged correctly for shipment.
• Performed checking, scanning, labeling, and wrapping of items.
• Prepared products for shipment according to company standards.
• Adhered to safety guidelines and wore CSA-approved safety shoes.

Sales Representative at KFC (2020-08 – 2021-12)

• Support the Restaurants General Manager in restaurant goals related to building and developing the team, operations metrics and profitability.
• Effectively communicate goals, promotions, and goals.
• Provide a top-notch guest experience that includes friendly interactions, clean restaurants and hot & fresh meals.
• Lead the overall positive and collaborate family environment
• Adhere strictly to health, safety, and security protocols to ensure a safe and conducive environment for customers.

Grade 12 – St Edmund Campion Secondary School (2026-06)