Masoud Farzamnik

A highly Adaptable relationship builder, with experience generating revenue and opportunity through effective problem-solving and time management strategies. Led teams of 5-15 people across customer service, sales, and technology departments.Celebrated for skills in organization, flexibility, decision-making, and resolution. A stellar communicator, able to translate key insights to diverse groups.

Project & Account Coordinator - Loyal Branding, Markham, ON Jan. 2021 - present

• Grow existing customer accounts by 15% through empathetic customer service and effective sales strategy
• Maintain superior knowledge of the company products and services to deliver precise information for inquiries
• Manage a team of graphic designers and web developers, Mentor and consult internal and client teams to fulfill project targets.
• Cut costs by 15% using the new project management system and automating marketing procedures.

• Employed sales and market analysis for product and process improvement and the shaping of company image.
• Provided data analysis results to the product development team to use in decision-making for new product launches. Measured top-selling, under-selling, and lost and damaged inventory.
• Accrued a 30% gain in customer acquisitions over six months through implementing investment plans for various segments, employing a strategy of market attractiveness and business strengths.

Master of Science in Management - Cranfield University, Cranfield, United Kingdom