Mavis Appiah
Customer service representative
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About
I am just a simple young lady, highly focused and always ready to learn new things to improve my career
Experience
WEBSYS TECHNOLOGY
HEAD OF ADMINISTRATION
SEP 2017
Plan strategies for streamlining and improving business operations
Assist in preparing scripts for typesetting and printing by setting documents in appropriate Word format and copy editing
NATIONAL PETROLEUM AUTHORITY AUG 2018
HUMAN RESOURCE ASSISTANT - NSS
Receiving incoming calls and redirecting them to appropriate staff or departments
Sales and marketing
Assisted in coordinating traning organized by the authority
JUN 2014- AUG 2014 JUDICIAL SERVICE GHANA
TRAINEE INTERNSHIP
Filling of documents in the office
Receiving letters and dispatch them to the appropriate unit.
Typing of Mediation Letters for Alternative dispute resolution
Receiving of visitors
TRAINEE INTERNSHIP
GOLD SPOT CAPITAL
JUN 2015-AUG 2015
Marketing of the company’s products and services
MV hotel and Pub
Housekeeping/room attendant
Ensuring that the hotel rooms were always clean
SKILLS
Communication skills
Active listening
Attention to detail
Problem-solving skills
Time management
Organizational skills
Customer service
Teamwork
Research skills
Ability to work under pressure
Education
POST GRADUATE STUDENT AT CONESTOGA COLLEGE - CANADA
Bilingual Secretarialship & management studies
2013 - 2016
ACCRA TECHNICAL UNIVERSITY (ATU).
WASSCE (General Arts
ABURI GIRLS’ SENIOR HIGH SCHOOL
2011 - 2013
