Mehak Kang
Front Desk
Talent
Cambridge, OntarioMember since March 28, 2024
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About
- Handled inbound customer inquiries via phone, email, and live chat
- Assisted customers with product information, order placement, and issue resolution
- Managed customer accounts and processed orders accurately and efficiently
- Provided exceptional service to ensure customer satisfaction and retention
- Collaborated with cross-functional teams to resolve escalated customer issues
