Craig Wright
Front Desk and Concierge Services
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About
I am a mature, reliable, guest experience and services focused professional who strives to provide excellent service and am looking to continue my journey of building a new career within the Hotel/Hospitality Industry.
I present strong relationship building, dispute resolution and administration acumen along with recent experience as both a Front Desk Supervisor Trainee and Bell Desk Attendant in Banff, Alberta. I possess excellent attention to detail and adaptability in fast-paced multi-tasking environments. As a previous Marketing professional, I possess excellent writing and spoken communication skills in English and one with a professional etiquette whether digitally or on the telephone.
Experience
- 15+ years strong expertise in customer service, business management, finance, and administration
- 15+ years communicating and working effectively inter-culturally with diverse customers and co-workers
- 15+ years utilizing Microsoft Office software at Intermediate or above levels in business settings
Education
Business - Marketing Diploma.
TESOL/TEFL Certification.
