Mehak Kaur

Customer-focused professional with experience in customer service, team leadership, sales support, and fast-paced environments. Skilled in creating positive customer experiences, resolving concerns, achieving targets, and helping customers find the right solutions. Strong communicator with experience leading teams and supporting daily operations.

Assistant Manager at FunPark (2025-05 – 2026-07)

• Managed daily operations while ensuring excellent guest experiences and service standards.
• Assisted high volumes of customers by answering questions and resolving concerns professionally.
• Supported sales goals through customer engagement, event bookings, recommendations, and follow-ups.
• Trained and supported team members to maintain efficient operations.
• Handled cash transactions, deposits, and inventory management accurately.

Fulfilment Center Associate at Amazon (2025-10 – 2026-02)

• Worked in a high-volume environment while meeting productivity and accuracy targets.
• Processed customer orders efficiently while maintaining quality standards.
• Collaborated with team members to achieve daily operational goals.

Cashier at Chatkhara The Curry House (2024-10 – 2025-05)

• Delivered professional customer service in a fast-paced environment.
• Assisted customers with selections and handled payments accurately.
• Resolved customer concerns while maintaining a positive experience.

Business Administration – Northern Alberta Institute of Technology (NAIT)