Methuseli Dube
Data management/Administrative professional
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About
Data management professional transitioning from CRM, content operations, and event data coordination, with strengths in CRM administration, data organization, reporting, and metadata management. Backed by 6+ years of administrative and customer‑service experience supporting operations, optimizing workflows, and managing cross‑department communication. Skilled in HubSpot, WordPress, Excel, and analytics‑driven automation, with a track record of streamlining processes, improving documentation, and maintaining strong client and stakeholder relationships.
Seeking entry‑level roles in Data Coordination, CRM Analysis, or Data Operations while preparing for a Master of Information.
Experience
Social Know How June 2024 - September 2025
Sales Acquisition Specialist
- Managed HubSpot CRM, maintaining accurate client records, billing details, payments, and proposal documentation.
- Coordinated onboarding for new clients, ensuring smooth communication and timely setup of services.
- Created custom reports and pipelines to support leadership with performance tracking and operational insights.
- Managed multi‑channel communication, including email, LinkedIn, and phone outreach.
- Designed and updated internal and client‑facing web pages and landing pages to support project needs.
Sales & Media Coordinator, Shows and Conferences division
- Oversaw contract processing, data entry, and financial reporting for the Shows & Conferences division.
- Responded to daily stakeholder inquiries and maintained strong communication with exhibitors and sponsors.
- Managed the upload, organization, and distribution of media files and documentation using WordPress.
- Improved internal systems by redesigning event‑planning and sales platforms, enhancing user experience.
- Coordinated logistics for a consumer show with 20,000+ attendees and 120 exhibitors.
- Maintained accurate records for commissions, sales, and exhibitor information.
Joshua Nkomo National Museum September 2021 - Present
Communication Coordinator(Board Member)
- Coordinate communication across departments and external partners to support museum operations.
- Manage website updates, digital documentation, and content schedules using WordPress and CPanel.
- Oversee the creation and organization of articles, media files, and podcast materials.
Student Engagement Specialist, COVNET
- Coordinated weekly Zoom meetings with 40+ participants, including scheduling, communication, and documentation.
- Prepared written summaries, blogs, and project updates for internal and external stakeholders.
- Built partnerships with university departments to support engagement initiatives.
Hodgson Orthopedic Group September 2019 - May 2020
Administrative Research & Development Assistant
- Processed daily payments, billing, and supplier transactions using Jane, QuickBooks, and Opie.
- Digitized and reorganized filing systems, improving administrative efficiency and record accessibility.
- Updated and redesigned the administrative training manual to improve clarity and usability.
- Supported physicians and staff with scheduling, documentation, and daily operational tasks.
Education
Simon Fraser University
Bachelor of Arts, Major in Communication, Minor in Print and Digital Publishing 2016 - 2022
- Dean’s Honor Roll/ Spring 2021
Seneca Polytechnic
Diploma, Social Media Marketing 2023 - 2024
- Honours graduate 2
