Monia Haque

Hi, my name is Monia Haque, I have experience working as a customer service associate and currently I am looking for a job with a growing company or organization where I can grow my skills and knowledge and become the most productive person.

• Provided superior customer service
• Performed extra responsibilities when requested to, such as: provided service in the customer service desk, trained new resources hired for the company
• Answered phone calls or e-mails from customers or colleagues
• Manage transactions with customers using cash registers. Scand goods and ensure pricing is accurate
• Collected payments whether in cash, debit or credit. Issued receipts, refunds, change or tickets
• Redeemed stamps and coupons , cross-sold products and introduce new ones
• Advertised to customer about current promotion such as: Walmart Master card

Master of Arts in English from National University, Bangladesh in 2011