Morales Ramon
Hospitality professional with over 20 years of experience in food service
Talent
DartmouthMember since September 24, 2026
Kitchen OperationsCustomer ServiceFood Safety & HygieneCash Handling
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Kitchen OperationsCustomer ServiceFood Safety & HygieneCash Handling
About
Hospitality professional with over 20 years of experience in food service, including kitchen operations, coffee service, and multi-unit management. Proven ability to lead teams, maintain high service standards, and perform efficiently in fast-paced environments.
Experience
Line Cook at Moxy Hotel (2024-01 – Present)
- Prepare and cook menu items in a high-volume kitchen
- Ensure compliance with food safety, hygiene, and quality standards
- Support team operations during peak service periods
Shift Manager at KFC (FMI Group) (2023-01 – 2024-12)
- Supervised daily operations, including staff scheduling and cash handling
- Delivered strong customer service and resolved customer concerns
- Maintained operational efficiency and team productivity
Area Manager at Caffè Nero (2008-01 – 2023-12)
- Managed multiple store locations, ensuring KPI achievement and service excellence
- Recruited, trained, and developed store managers and teams
- Oversaw operations, inventory, and financial performance
Store Manager / Assistant Manager / Lead Barista at Starbucks (2000-01 – 2008-12)
- Managed daily store operations and staff performance
- Delivered high-quality customer experience and service standards
- Trained and mentored team members in coffee preparation and service
