Director of Stakeholder Relations and Policy at Office of the Solicitor General (2025-07 – Present)
- Led the Stakeholders and Policy division for the Associate Solicitor General and executive leadership team.
- Led development and execution of enterprise-wide strategies for bail reform, surety monitoring, auto-theft, and community safety, contributing to Bill 75, Keeping Criminals Behind Bars Act (2025) and Bill 119, Protecting Ontario's Streets and Communities Act (2026). Advised elected officials and senior leadership on intricate policy decisions addressing organizational and operational challenges across Ontario Public Sector.
- Directed cross-ministry transformation initiatives on policy redesign, pilot projects, and regulatory change, aligning 4+ ministries (MTO, MAG, MPBSDP, SOLGEN) to achieve shared outcomes and expedite implementation timelines.
- Facilitated complex government policy briefings and delivered recommendations to senior and executive decision-makers, providing strategic leadership on cash bail and GPS monitoring to support long-term affordability and enhance public safety.
- Led the development of Cabinet and Treasury Board submissions, and executive decision-support materials for high-profile government priorities, providing executive leadership through significant organizational and policy transformation while balancing political, operational, financial, and stakeholder considerations in highly complex environments.
- Provided high-level insights on Cabinet materials and committee meetings to facilitate informed discussions and strategic decision-making.
- Engaged with ministry officials to create a new framework for the Delegation of Financial Management Authority.
- Frequently consulted with a variety of stakeholders including insurance companies, auto-manufacturers, municipal police services, Ontario Provincial Police, the federal government, and victim services to advance ministry initiatives.
- Negotiated a new contract with company Recovery Science for Ontario's Global Positioning System (GPS) bail-tracking program, eliminating associated government expenditures.
Director of Stakeholder Relations (transitional) at Ministry of Emergency Preparedness (2025-04 – 2025-07)
- Served as the Director of Stakeholders to the Minister and her executive leadership team during her onboarding period.
- Led the development and execution of enterprise-wide strategies across government, while building and maintaining strategic relationships with key stakeholders, facilitating cross-government collaboration, managing stakeholder expectations, identifying emerging needs and opportunities, and aligning priorities to support organizational objectives and deliver measurable outcomes.
- Led stakeholder consultations on incoming legislation to gather insights and inform policy development.
- Developed a formal stakeholder rolodex for the new ministry to focus, develop and advance outside government partnerships.
- Coordinated tour experiences for minister with stakeholders to enhance relationships. and introduction meetings for the minister with all ministry stakeholders.
Director of Communications at Ministry of Rural Affairs (2024-08 – 2025-03)
- Directed the development and execution of integrated communications strategies, implementation roadmaps, risk assessments, and executive decision-support materials for the minister's brand redevelopment.
- Managed intergovernmental media relations, served as spokesperson, coordinated crisis communications, and ensured timely, accurate messaging across all channels, including Premier's Office and MPP offices, while organizing a tour for the ministry's grant program.
- Media relations — Served as primary and senior spokesperson; managed press inquiries, conferences, interviews, and relationships with reporters, editorial boards, and stakeholders; oversaw press releases, statements, and talking points for the minister.
- Successfully collaborated with Premier's Office on podium announcements and provincial news releases.
- Built and led a high-performing communications team, fostering strategic thinking and collaboration to enhance internal and external engagement.
- Revamped 'Enabling Opportunity: Ontario's Rural Economic Development Strategy' to align with government vision for a robust rural economy, enhancing support for rural Ontario.
- Monitored social media performance metrics (media coverage, engagement, reach) and ensured compliance with communications policies while coordinating special events and cross-agency initiatives.
Premier Suites Hostess at MLSE (2023-10 – 2024-12)
- Supported concierge-level hospitality for VIP guests in private executive suites during NHL, NBA, and major concert events, delivering premium service for suite holders and invitees.
- Greeted guests on arrival, managed suite access, and provided clear orientation on suite amenities, catering options, and venue services.
- Coordinated in-suite food and beverage service with Pinnacle Caterers, including pre-event catering setup, live order-taking, and prompt meal and beverage delivery.
- Developed strong client relationships, enhancing guest satisfaction and loyalty beyond typical VIP server duties.
- Anticipated guest needs and completed requests quickly while upholding professionalism, discretion, and close attention to detail in high-profile settings.
- Ensured suite areas were clean, organized, and well presented throughout events, and managed pre-event setup and post-event breakdown.
- Acted as primary on-site contact for suite guests, efficiently resolving questions and issues while ensuring adherence to MLSE championship-level guest service standards.
- Thrived in high-energy evening and weekend shifts requiring multitasking, calm focus under pressure, and polished service for diverse high-profile clientele.
Senior Stakeholder Relations Advisor and Interim Director of Stakeholder Relations at Ministry of Education (2022-09 – 2024-08)
- Spearheaded communications with priority stakeholders, informing the policy team to create and advance school curriculum across the province in areas including financial literacy, kindergarten curriculum, Black history, Holocaust education, and skilled trades.
- Directed the design and delivery of comprehensive and sensitive stakeholder engagement strategies, ensuring regular consultation with trustee organizations, parent groups, Indigenous partners, and community organizations on major education policy and program initiatives both at a staff level and in coordination with the minister.
- Facilitated high-profile discussions to advance government initiatives while addressing stakeholder concerns, ensuring alignment with community needs.
- Led complex, multi-stakeholder consultation processes in support of Bill 98: Better Schools and Student Outcomes Act to improve accountability and transparency in Ontario schools.
- Built and sustained high-trust relationships with diverse and delicate education stakeholders, enabling effective two-way dialogue and early identification of emerging issues that could impact ministry priorities.
- Established collaborative partnerships and organized roundtables with key education system partners, supporting successful implementation of new policies and curriculum changes.
- Strengthened the ministry's stakeholder relations capacity by developing engagement frameworks, tools, and protocols, improving consistency and responsiveness across the organization.
- Navigated, built and managed relationships with the federal government to advance and prioritize child care throughout the province.
Sales Representative / Business Development Manager at The AOS Group (2020-11 – 2022-09)
- Consistently and consecutively exceeded monthly, quarterly and annual sales targets by building and maintaining an above average and strong pipeline.
- Generated new business leads through in-person and virtual prospecting, cold outreach, referrals, and targeted account evolution while managing the full sales cycle from beginning lead generation and discovery through negotiation, closing, and account expansion.
- Negotiated pricing and developed customized proposals and contracts to meet customer expectations while supporting company revenue goals.
- Executed product consultations to align technology solutions with customer business needs, identifying upselling and cross-selling opportunities that enhanced account revenue and customer lifetime value.
- Conducted bi-weekly touch points with clients and key decision-makers to strengthen relationships and foster loyalty, driving retention and repeat business.
- Forecasted market trends and anticipated customer needs to tailor individual sales strategies, enhancing client engagement and satisfaction.
- Became experienced in CRM systems to document customer relationships, track and develop opportunities, forecast revenue, and manage sales action.
