Muna Ali

Experienced, detail-oriented, and compassionate professional with a strong background in case management, client support, and remote camp operations. Skilled in maintaining organized environments and working efficiently in fast-paced settings.

Settlement Intake Case Manager - Boyle Street Community Services

(2017-01 - 2019-12)

• Managed intake process for clients with complex needs
• Maintained accurate records and documentation
• Coordinated referrals and support services
• Ensured compliance and organized programs

Outreach Community Support Worker - Bent Arrow Traditional Healing Society

(2019-01 - 2023-12)

• Provided one-on-one client support
• Assisted with daily living and emotional support
• Maintained reports and documentation
• Supported access to community services

Remote Camp Attendant - Northern Alberta Camps

(2016-01 - 2017-12)

• Cleaned and maintained camp facilities
• Managed laundry and supplies
• Followed safety and sanitation procedures

Diploma - Human Service - Columbia College