Muna Ali
Settlement Intake Case Manager
Talent
St. Albert, ABMember since May 21, 2026
Client Support
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Client Support
About
Experienced, detail-oriented, and compassionate professional with a strong background in case management, client support, and remote camp operations. Skilled in maintaining organized environments and working efficiently in fast-paced settings.
Experience
Settlement Intake Case Manager - Boyle Street Community Services
(2017-01 - 2019-12)
- Managed intake process for clients with complex needs
- Maintained accurate records and documentation
- Coordinated referrals and support services
- Ensured compliance and organized programs
Outreach Community Support Worker - Bent Arrow Traditional Healing Society
(2019-01 - 2023-12)
- Provided one-on-one client support
- Assisted with daily living and emotional support
- Maintained reports and documentation
- Supported access to community services
Remote Camp Attendant - Northern Alberta Camps
(2016-01 - 2017-12)
- Cleaned and maintained camp facilities
- Managed laundry and supplies
- Followed safety and sanitation procedures
Education
Diploma - Human Service - Columbia College
Skills
Settlement Intake Case Manager