Pauric O' Shea
CASE manager and housing and settlement worker
Talent
Markham, OntarioMember since June 11, 2026
Works well independently & with a teamExcellent communication & interpersonal skillsExcellent command of the English languageAdapts well in new situations & can prioritize important tasksFriendly, polite, takes initiative, fast learnerAbility to multi-task in a fast paced & demanding environmentAbility to deal with highly confidential & sensitive material in an appropriate Prides oneself on being punctual & flexible with working hours
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Works well independently & with a teamExcellent communication & interpersonal skillsExcellent command of the English languageAdapts well in new situations & can prioritize important tasksFriendly, polite, takes initiative, fast learner
About
My objective is to use my strong communication skills, ability to de-escalate situations, experience dealing with diverse and vulnerable individuals & skills gained to aid me in this career.
Experience
CASE manager and housing and settlement worker - matthew house
(2023-09)
- Conduct intake assessment & interview new comers
- Assist clients with employment & home search
- Assist clients in finding language classes & other sources of government assistance
- Oversee 5 group homes & ensure they are being run smoothly
- Oversee 35 people with major issues and help them navigate life in Canada
Shift supervisor - paragon security
(2018-10 - 2023-08)
- Ensure shift runs smoothly & oversee work colleagues
- Send and reply to emails, answer phone calls & handle bookings
- Patrol building & respond to emergencies
- Report back to management
- Customer service was huge and helping up to 100 people a day with enquires bail officer volunteer - toronto bail program
(2022-09 - 2022-12)
- Meeting weekly with clients on bail and evaluating their progress
- Inputting information for client intake & writing reports
Education
community & justice services - community & justice, mental health, criminology and personal management - centennial college (2021-09 - 2023-04)
Skills
CASE manager and housing and settlement worker
