Natasha Suslov

Proactive and detail-oriented Administrative and Customer Service Professional with extensive experience in office management, and delivering excellent customer service across various industries. Proficient in maintaining organized documentation and managing multiple tasks and priorities in a constantly dynamic, fast-paced and deadline-driven environment. Customer-focused and adaptable to changing clients and business, leveraging excellent interpersonal, time-management, and problem-solving skills to address complex situations and ensure the effective and timely execution of diverse administrative tasks and financial procedures.

• 5+ years of experience in administrative roles, overseeing operational processes, financial transactions, inventory control, logistics coordination, and performing client-service functions 
• Strong work ethic, sound judgment and a proven ability to maintain confidentiality and handle sensitive information with discretion and tact
• Effective written and verbal communication skills and experience in collaborating effectively with cross-functional teams, management at all levels, diverse clients, and suppliers
• Self-directed with a proven ability to work individually and as a part of a team, take the initiative and focus on continuous improvement 
• Advanced computer skills and proficiency in using MS Office
• Exceptional customer service and conflict-resolution skills with the proven ability to respond promptly to and resolve customers' concerns and inquiries in compliance with organizational processes and procedures 
• Proficient in creating, analyzing, and processing diverse documentation, reports, and financial data, with a proven ability to provide inputs to budget planning

High School Diploma

Hama'ayan High School, Israel