Nehal Mekhael
I T helpdesk analyst
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About
Motivated IT support specialist with a passion for problem-solving and continuous learning.I enjoy technology, learning new skills, and helping people solve everyday challenges.
Friendly, motivated, and always eager to learn and grow in both work and life.
Experience
Over 5 years of experience in IT support and help desk services, with strong skills in troubleshooting, customer service, and system administration. Experienced in working with Windows, Office 365, Active Directory, and ticketing systems. Fluent in English and Arabic, with functional French.”
- Field Technician – BMHN Service (Jan 2025 – Present)
- Enterprise Help Desk Analyst – Soroc Technology Inc. (Oct 2022 – Dec 2024)
- Enterprise Help Desk Analyst – CGI Technology Inc. (May 2022 – Aug 2022)
Education
DEP in Computing Support from Pearson Electrotechnology Centre (2020–2022). Also hold a Bachelor’s degree in Accounting from Alexandria University, Egypt.”
