Ishimwe Manzi Cedric
I.T HELPDESK
Talent
Montréal, Montréal25 CAD/hourMember since May 3, 2024
Hardware Upgrades and Replacements
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network troubleshootingcomputer repairmodem configurationuser account managementsoftware installationcomputer hardware installationsystem monitoringit helpdeskemail troubleshooting
About
- Install computer hardware, software, systems, Networks, printers, scanners
- Troubleshooting and resolving network issues
- Monitoring and maintaining computing systems
- creating new user's account on active Directory and reset password
- Fixing outlook and other emails issues
- Fingerprint management system and generating reports.
- Replacing computer spare parts
Experience
- Install computer hardware, software, systems, Networks, printers, scanners
- Troubleshooting and resolving network issues
- Monitoring and maintaining computing systems
- creating new user's account on active Directory and reset password
- Fixing outlook and other emails issues
- Fingerprint management system and generating reports.
- Replacing computer spare parts
Education
Bachelor of Science: Information Systems and Management University of Lay Adventists of Kigali - Kigali
Skills
helpdeskcustomer supportit servicesnetwork managementsystem maintenancetechnical support
