Nency Patel

Hello,

I am working as a retail manager at Walmart Inc. As my course of study, i did healthcare assistance program from Georgian college.

Professional Work Experience

Chiropodist Assistant | Atrium Foot Clinic | January - April 2024 | Barrie, ON

• Assisted chiropodists with patient care, including taking vital signs, recording histories, and preparing patients for examinations.
• Scheduled and confirmed patient appointments while maintaining accurate records using EHR systems.
• Managed patient check-ins, processed insurance claims, and handled billing and coding.
• Coordinated communication through phone and email and managed office supplies inventory.
• Educated patients on treatment plans and home care instructions.

Department Manager | Walmart Canada | May 2023 - Present | Vaughan, ON

• Supervised and trained associates, ensuring productivity and maintaining a positive work environment.
• Managed inventory, optimized product placement, and maintained merchandising standards.
• Addressed customer concerns, analyzed sales trends, and implemented strategies to improve satisfaction.
• Applied safety protocols, optimized scheduling, and collaborated on promotions and displays.

Customer service Cashier | Zehrs Markets (Loblaws Companies) | September 2022 - 2024 | Barrie, ON

• Delivered exceptional customer service, processed payments, and managed point-of-sale transactions.

 Physiotherapy Assistant | Home Visits | August 2021 - 2022 | Ahmedabad, India

• Assisted physiotherapists in preparing patients for therapy sessions and supported them during treatments.
• Maintained and operated therapy equipment such as Ultrasound, TENS, IFC, and Laser.
• Documented patient progress and educated them on home exercises for continued improvement.

Undergraduate Diploma in Office Administration - Health Services (with Honors)

• Specialized in healthcare assistance with front desk management.
• Developed expertise in medical terminology, patient records management, and administrative software.
• Achieved honors for academic excellence.

High School Diploma (Biology, Physics, Chemistry)