Parminderjeet Kaur

Detail-oriented Medical Office Administration professional with hands-on experience supporting hospital and rehabilitation clinic operations in fast-paced healthcare environments. Proven ability to coordinate scheduling, maintain confidential patient information, support multidisciplinary healthcare teams, and manage competing priorities while delivering exceptional patient service.

Casual Receptionist Clerk - Sunnybrook Health Sciences Centre - Toronto, ON

(2026-08)

• Support clinic flow and daily administrative operations within the Outpatient Department (OPD).
• Register and check in patients for scheduled procedures and surgeries, ensuring accurate patient information and documentation.
• Prepare and organize patient charts and required documentation for upcoming clinic visits and surgical procedures.
• Assist patients and healthcare staff with registration and administrative inquiries while maintaining confidentiality and professionalism.
• Work in a fast-paced hospital environment, managing multiple tasks while maintaining accuracy and supporting efficient patient flow.

Office Administrator - Alliston Physiotherapy & Sports Rehabilitation Clinic - Alliston, ON

(2025-05)

• Coordinate patient appointments, provider schedules, and clinic workflows using EMR systems.
• Register patients, process referrals, maintain patient records, and prepare correspondence while following privacy and confidentiality requirements.
• Process OHIP, WSIB, MVA, BOC, and private insurance billing and documentation.
• Prepare correspondence, manage patient records, and maintain confidentiality standards.
• Track office and medical supply inventory and support administrative reporting.
• Process referrals, collaborate with healthcare professionals to support continuity of patient care.

Medical Office Administration Intern - Sunnybrook Health Sciences Centre - Toronto, ON

(2026-05 - 2026-08)

• Coordinated meetings, schedules, and calendars for physicians, healthcare providers, and administrative staff.
• Prepared meeting materials, recorded minutes, and distributed documentation to support departmental communication.
• Maintained departmental records, telephone registries, contact lists, and operational documents.
• Scanned, organized, and managed confidential hospital information in accordance with hospital policies and procedures.
• Provided administrative support for departmental projects and day-to-day hospital operations.

Brand Ambassador – Part-Time - Polo Ralph Lauren Factory Store - Cookstown, ON

(2024-03 - 2026-01)

• Provided professional customer service and responded to customer inquiries in a fast-paced retail environment.
• Processed transactions accurately while balancing multiple priorities and supporting daily store operations.

Office Administration – Health Services Diploma - Centennial College (2026-08)

Advanced Healthcare Leadership Diploma - Lambton College (2020-08)

Bachelor of Science - Punjab University (2017-04)