Parv Dhamija

Customer-focused business student with experience in customer service, administrative support, and operations coordination. Skilled in delivering positive customer experiences, assisting individuals with inquiries and product-related decisions, and maintaining an organized and welcoming environment. Known for strong communication, problem-solving, and the ability to perform effectively in fast-paced, high-volume settings.

Detail-oriented and dependable team members with experience supporting sales activities, organizing materials, and handling transactions, seeking an opportunity to contribute strong service, organization, and relationship-building skills.

Accounting and Administrative Assistant - PEL CPA - Burnaby, British Columbia

(2024-10 - 2026-04)

• Manage communications, including handling phone calls, scheduling meetings, coordinating emails, and directing inquiries to appropriate staff.
• Prepare and organize documents for meetings, process mail and deliveries, and maintain accurate filing systems through data entry and document scanning.
• Performing tasks including but not limited to bookkeeping, corporate and personal tax returns, T-slip preparation etc.

Logistics Tracker - Speedee Transport - Burnaby, British Columbia

(2024-08 - 2024-09)

• Monitoring and tracking logistics operations across Canada, ensuring timely and accurate delivery of loads.
• Reporting and communicating delays to relevant stakeholders, facilitating efficient resolution and minimizing downtime.
• Ensuring compliance with timelines and maintained high standards of operational efficiency.

Customer Service Representative - Paisabazaar.com - Gurugram, Haryana, India

(2023-08 - 2023-12)

Financial Services Company

• Managed high-volume email correspondence, ensuring timely resolution of customer inquiries.
• Provided exceptional customer service, addressing inquiries, and resolving issues for diverse financial products and services.
• Demonstrated expertise in assisting customers with the necessary steps to sell mutual fund products.

Bachelor of Business Administration - Accounting - Douglas College (2024-05 - 2028-08)