Prabhmeet Singh

I am a proactive and adaptable professional with a knack for innovative design and network solutions. My exceptional communication skills shine in customer service and technical support, complemented by a profound understanding of network infrastructure. Proficient in analyzing, planning, designing, installing, and optimizing computer networks.

Eager to learn and engage in global initiatives, I am open to collaborations with emerging businesses and IT organizations, particularly in online services and event management.

Junior Network Administrator

Khanna IT Solutions – Khanna, Punjab, India

June 2021 to November 2022

• Collaborated with technical teams in a 24/7 operational environment to ensure high system uptime.
• Swiftly responded to incidents, managing outages and performance alerts, with efficient issue escalation.
• Provided comprehensive IT support across multiple platforms, resolving issues related to hardware, software, and networking.
• Managed the onboarding of new hires, setting up accounts, deploying workstations, and conducting user training.
• Oversaw routine network health checks and server monitoring, and maintained IT equipment inventory.
• Administered Microsoft Active Directory and developed a web server for the HR department.
• Maintained and optimized network performance through diligent management of switches and routers.

Diploma in Information Technology Services

Southern Alberta Institute of Technology

January 2023 to April 2024