Prerna Nautiyal

Passionate and results-oriented professional with extensive experience delivering compassionate and high-quality patient care. Adept in personal care, vital signs monitoring, critical problem-solving and ensuring patient comfort in dynamic healthcare settings.

Front Desk Receptionist - Fortune Homes Real Estate - Mississauga, ON

(2025-04 - 2025-06)

• Managed high-volume incoming calls, scheduled appointments, and organized daily calendars to ensure efficient front desk operations.
• Greeted clients and visitors and provided excellent customer service by addressing inquiries and creating a welcoming environment.
• Maintained office supplies, updated records, handled confidential documents, and supported administrative operations with strong attention to detail and accuracy.
• Coordinated schedules and communications between agents and clients for property viewings within a fast-paced environment.

Healthcare Assistant - Surrey Memorial Hospital - Surrey, BC

(2024-05 - 2024-10)

• Assisted with mobility, personal hygiene, and daily living activities to enhance patient dignity and comfort.
• Monitored vital signs and promptly reported significant changes to medical professionals, facilitating quick interventions.
• Managed electronic health records (EHR) with accuracy and confidentiality to ensure compliance with healthcare privacy regulations.
• Ensured a clean, safe, and sanitized environment by following strict infection control procedures.
• Collaborated with nurses and multidisciplinary teams to implement holistic care plans for patients.
• Administered medication under supervision with precision and attention to patient safety.
• Delivered emotional and psychological support to patients, promoting a positive and supportive atmosphere.

Hostess - Curry Hut Indian Bistro - Vancouver, BC

(2024-07 - 2024-12)

• Delivered exceptional hospitality by serving food and beverages efficiently, taking customer orders accurately, and ensuring a welcoming dining experience for all guests.
• Managed payments, coordinated table settings, maintained cleanliness and sanitation standards, and provided attentive service in a fast-paced environment.
• Collaborated closely with kitchen staff and team members to ensure timely service and smooth daily restaurant operations during busy shifts.

Warehouse Associate - Raincoast Books Distribution - Richmond, BC

(2024-07 - 2024-12)

• Processed a high volume of inventory while maintaining accurate stock levels and proper storage of items.
• Operated equipment while observing standard safety procedures.
• Collaborated with team members and supervisors to streamline processes and improve operational efficiency.
• Helped train new employees on safe practices and warehouse procedures.

Diploma - Healthcare Office Administration - Avalon Community College (2024-10)