Bincy Joshy

I am currently working at Seaway Valley Medical Centre, where I support daily clinic operations and provide administrative assistance in a busy healthcare environment. My responsibilities include registering patients, verifying health card and personal information, scheduling appointments, answering phone calls, and directing patients appropriately. I maintain accurate electronic medical records (EMR), prepare and update patient charts, and ensure confidentiality of medical information.

I assist healthcare providers by coordinating patient flow and ensuring documentation is complete. I also handle general office tasks such as scanning, filing, and managing correspondence while providing courteous and compassionate service to patients.

I am a Medical Office Assistant with experience in patient registration, scheduling, clinic administration, and Pap room preparation. Currently, I work at Seaway Valley Medical Centre, where I manage patient intake, verify health card and personal information, maintain accurate electronic medical records (EMR), and prepare and update patient charts. I assist healthcare providers with daily operations, including preparing the Pap room and ensuring all equipment and supplies are ready for patient procedures.

I also handle phone calls, direct patients, maintain confidentiality, and support smooth patient flow. I am organized, detail-oriented, and committed to providing compassionate care in a healthcare setting.

Medical Device Reprocessing (MDR) – In Progress – Conestoga College, ON

Training in sterilization, cleaning, and reprocessing of medical instruments, infection control, and safety standards.

Medical Office Assistant Diploma – Algonquin Careers Academy, Ottawa, ON

Training included patient registration, EMR, medical billing, scheduling, clinic administration, and co-op placement at Elysian Wellness, Kanata.

Master of Business Administration (MBA) – HR & Marketing

Focused on business administration, communication, and organizational skills.

Bachelor of Commerce (B.Com) – Computer Applications

Developed strong computer, office, and administrative skills.