Priscilla Nsiah Peprah

Retail Operations Lead

Talent

London, N6E 0C1, CanadaMember since July 18, 2026

Project Management

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Project Management

About

Results-oriented General Manager with over 8 years of experience in operations management and team leadership. Proven ability to develop business strategies, manage financial performance, and optimize cost-effective operations. Holds a strong track record in implementing policies, fostering positive environments, and driving growth.

Eager to leverage extensive leadership and operational expertise to support daily operations, enhance customer satisfaction, and achieve sales goals as an Assistant Store Manager at Dollarama.

Experience

General Manager - E-MENSPEP ENTERPRISE - Accra, Ghana

(2021-11)

Orchestrated the development and implementation of comprehensive business strategies to achieve organizational objectives.
Formulated and executed detailed business plans to drive company growth and success.
Engineered cost-effective operations and market development initiatives.
Established corporate policies and guidelines to ensure operational efficiency and compliance.
Cultivated long-term, trusted relationships with shareholders, business partners, and government officials.
Directed financial performance, managed investments, and oversaw other key business activities.
Supervised executive teams, providing direction and motivation to ensure peak performance.
Fostered a positive and productive working environment for all employees.
Administered performance appraisal, training, and professional development programs.
Recognized high performance, proactively addressed potential issues, and resolved existing problems.

Construction Manager - EEMENSPEP ENTERPRISE - Accra

(2016-07 - 2021-10)

Directed the execution of residential projects, leading a team of construction professionals.
Managed project planning, scheduling, and budgeting, achieving an average cost reduction of 10%.
Liaised with architects, engineers, and subcontractors to ensure seamless project execution.
Controlled the procurement of materials and equipment, optimizing costs while upholding quality standards.
Monitored construction progress, identified potential issues, and implemented effective solutions to maintain project timelines.
Ensured strict adherence to safety regulations, resulting in zero workplace incidents over several months.

Paint Technician - EEMENSPEP ENTERPRISE - Accra, Ghana

(2014-08 - 2021-06)

Managed the operations and marketing activities for the paint department.

Provided expert colour consultation to clients seeking guidance on appropriate colour selections for their projects.
Generated daily reports detailing materials used, labor productivity, and other key operational metrics.

Head of Marketing - Principal Capital Microfinance - Accra Ghana

(2013-01 - 2014-07)

Designed and executed impactful marketing campaigns to enhance brand visibility and customer engagement.
Facilitated the disbursement of loans at competitive rates to a diverse client base.
Implemented strategies to ensure zero default rates on loan payments.
Attracted new investors and expanded the client base to drive business growth.

Insurance Underwriter/ Marketing Trainee - GHANA UNION ASSURANCE CO. LTD - Accra

(2009-01 - 2012-07)

Increased business premiums, minimized losses, and contributed significantly to the company's profitability.
Evaluated and approved or rejected insurance applications based on risk assessment.
Assessed the likelihood of client claims and evaluated potential hazards by analyzing risk factors.

Radio News Journalist & Editor (National Service Personnel) - GHANA BROADCASTING CORPORATION - Accra

(2007-10 - 2008-08)