Pritam Sarkar

Accomplished property management professional with 14+ years of experience across residential housing, leasing, operations, maintenance, compliance, budgeting, and team leadership. Proven track record managing portfolios of up to approximately 1,000 units, leading multidisciplinary teams, resolving escalated tenant issues, coordinating vendors and capital projects, and improving operational performance. Strong knowledge of Ontario tenancy legislation, building systems, inspections, financial reporting, and stakeholder relations.

Self-directed and effective in fast-paced environments, with a focus on service excellence, compliance, and results.

Leasing & Operations Manager - Martin Group - Kingston, ON

(2026-05)

• Leasing & Vacancy Management: Orchestrated successful leasing of residential, commercial, and retail properties; conducted professional showings and negotiated commercial lease terms.
• Legal Compliance & RTA Enforcement: Ensured compliance with the Ontario Residential Tenancies Act; prepared and served N4, N5, N12, and N9 notices and represented the landlord at LTB hearings, mediations, and settlements.
• Tenant Relations: Resolved escalated residential and commercial tenant concerns promptly, documented incidents, and balanced tenant rights with landlord interests.
• Financial Oversight: Implemented rental rate strategies based on local market trends and guideline increases; oversaw rent collection and corrected financial discrepancies.
• Staff Hiring & Training: Recruited, hired, and onboarded building superintendents; provided training on WHMIS, Worker Health & Safety, AODA, rule enforcement, and emergency de-escalation.
• Property Maintenance: Partnered with maintenance teams to maintain property cleanliness and standards, conducted regular inspections, and documented contractor visits and property logs.

Property Manager - Morguard Corporations - Toronto, ON

(2023-01 - 2025-04)

• Managed a portfolio of approximately 1,000 residential units, ensuring service excellence, regulatory compliance, and effective site operations.
• Led and supervised in-house personnel and third-party contractors, including a team of approximately 35 employees and site staff.
• Handled escalated tenant complaints and operational issues promptly and professionally, maintaining strong stakeholder relationships.
• Reviewed and approved vendor quotes, operating budgets, purchase orders, and maintenance expenditures.
• Collaborated with building maintenance teams to plan, prioritize, and budget preventive maintenance and repair programs.
• Monitored and evaluated work quality performed by vendors, Building Maintenance Workers, and Site Superintendents.
• Coordinated insurance claims and repairs with Insurance Adjusters, City Claims, internal departments, and Team Leads.
• Organized and conducted more than 1,200 annual inspections, identifying maintenance trends and coordinating corrective action.
• Initiated eviction proceedings for rental arrears and serious lease violations in accordance with applicable provincial and local requirements, including preparation and service of N4, N5, and N6 notices.
• Attended court hearings and provided testimony on behalf of the organization in eviction proceedings.

Site Manager - Calgary Housing - Calgary, AB

(2016-10 - 2022-12)

• Audited and approved purchase orders and vendor invoices while maintaining financial and operational controls.
• Managed operating and capital budgets, expenses, monthly operational reports, NOI, and variance reporting for approximately 350 units.
• Screened rental applications and selected qualified tenants in accordance with housing and eligibility requirements.
• Directed and supported Property Administrators, Leasing Agents, Building Maintenance Technicians, and Building Superintendents across a 25-person team.
• Created staff schedules, coached employees through role-play and operational training, and organized team-building and recognition initiatives.
• Analyzed, negotiated, and monitored service contracts and coordinated third-party contractors.
• Conducted routine inspections of grounds, facilities, and equipment and determined repair and maintenance requirements.

Resident Manager - Mainstreet Equity Corp. - Calgary, AB

(2014-01 - 2016-07)

• Negotiated and approved rental and lease agreements on behalf of property owners while ensuring compliance with lease terms.
• Collaborated with the Regional Manager on CAPEX planning and implementation of effective capital improvement projects.
• Prepared and reviewed rent reports and monitored alignment with market trends.
• Coordinated repairs, maintenance, and renovations and managed tenant maintenance requests through timely resolution.
• Inspected buildings and vacant suites across an approximately 280-unit portfolio and reported deficiencies and maintenance needs.
• Managed and scheduled a 20-member team responsible for maintenance, cleaning, garbage removal, and landscaping.
• Used MRI to record transactions and generate operational reports.

Sales & Service Associate - Avenue Living - Calgary, AB

(2012-02 - 2014-01)

• Showed suites to prospects, presented features and benefits, and supported leasing activity across approximately 250 units.
• Met and exceeded sales targets through radio promotions, referral events, and tenant engagement initiatives.
• Created and posted property advertisements to generate leads through Manaya, Kijiji, and RentFaster.

Certified Property Manager (CPM) - Property Management - Real Estate Institute of Canada (REIC) (2023-12)

Post-Graduation Certificate - Marketing Management – Financial Services (2011-01 - 2011-12)

Bachelor of Commerce - Accounting Honors (2007 - 2010)