Rauann Hamed

Adaptable, organized, and results-driven professional with extensive background in client communication, administrative coordination, and fast-paced operational support. Proven ability to manage stakeholder relations, streamline workflows, and excel in collaborative remote environments. Highly motivated self-learner eager to bring strong organizational and communication expertise to this remote professional opportunity.

Candidate Screener & Customer Service - Cedars Bakery

(2015-10 - 2018-03)

• Managed customer service operations, frontline communications, and cash management under high-pressure conditions
• Screened and interviewed candidates to support team staffing and hiring needs

Candidate Screener & Customer Service - Cedars Bakery

(2019-05 - 2020-05)

Retail & Customer Service Experience - Real Canadian Superstore, Claire's

(2014-12 - 2019-04)

• Handled high volumes of customer communications, conflict resolution, and frontline service operations
• Managed POS inventories, appointment/shift scheduling support, and fast-paced transaction processing under tight pressure

Retail & Customer Service Experience - Real Canadian Superstore, Claire's

(2020-09 - 2021-04)

Educator / Admin - MAYC Scouts Program

(2023-09)

• Administered program logistics, attendance tracking, and internal scheduling for youth development sessions
• Coordinated communication channels between instructors, program participants, and families

Preschool Educator - YMCA Northern Alberta Childcare

(2020-09 - 2021-04)

• Managed daily operational schedules, attendance rosters, and structured activity timelines in a dynamic environment
• Maintained clear and professional lines of communication with parents, colleagues, and administration

Preschool Educator - YMCA Northern Alberta Childcare

(2022-04 - 2025-05)

Educational Assistant - Practicum Placement - Keyano College

(2020-01)

• Supported structured learning environments, tracked student progress data, and assisted lead administrators with scheduling

Certificate - Educational Assistant - Keyano College (2020-09 - 2021-06)

Diploma - High School - Composite High School (2015-09 - 2016-06)