Raza Baza

Self-motivated and enthusiastic administrative professional with 10+ years of customer service, sales, and administration experience. Proficient in QuickBooks, Microsoft Word & Excel, and email management. Adept at handling confidential information with a keen eye for detail and strong organizational skills.

Office Administrator - Lulei Truck Trailer Repair Ltd.

(2015-01 - 2026-01)

• Performed various administrative duties to streamline office procedures
• Prepared invoices and processed payments using credit cards and doing daily deposits
• Maintained accurate financial records and documentation for tax purposes
• Ability to prioritize tasks based on urgency, adhering to deadlines
• Ordered office supplies and products/parts when needed while staying within budget
• Built and maintained solid rapport with vendors and clients using open communication
• Possesses keen eye for detail and strong organization skills
• Arranged 'New Hire' packages and gathered necessary information for payroll and accounting

Customer Service Sales Representative - Xentel

(2009-01 - 2015-01)

• Created a friendly, positive, and welcoming environment
• Provided exceptional customer service ensuring customer satisfaction
• Assisted clients in choosing correct service or item based on their needs
• Proficient in selling techniques using active listening
• Exceptional communication and interpersonal skills
• Able to communicate effectively with diverse populations of people
• Confident in upselling abilities through product knowledge

Customer Service Representative - Ipsos

(2008-01 - 2008-12)

Customer Service Cashier - Wal-Mart

(2006-01 - 2007-12)

Office Administration Diploma - Office Administration - Seneca Newnham Campus (2010-01 - 2012-01)

O.S.S.D - Stephen Leacock Collegiate Institute (2008-01)