Rita Hazouri

Passionate, highly organized, and community-driven professional with extensive leadership experience in youth programming, recreation coordination, and educational environments. Adept at planning, scheduling, and delivering safe, engaging recreational activities for youth under 18. Combines strong administrative proficiency, volunteer/instructor onboarding experience, and graphic design skills (Canva/Microsoft Office) with a deep commitment to physical well-being, child safeguarding, and fostering inclusive, welcoming community spaces.

EXCEL Group Leader - Halifax Regional Centre for Education (HRCE) - Halifax, Nova Scotia

(2017-01 - 2020-12)

• Youth Program Coordination: Planned, scheduled, and executed dynamic daily recreational, sports, and leisure schedules for youth in a fast-paced environment.
• Space & Equipment Management: Oversaw gymnasium and activity space cleanliness, maintained physical safety standards, organized sports equipment, and conducted daily safety checks.
• Community & Member Engagement: Built trusting, supportive relationships with youth and families, modeling welcoming interactions and resolving parental inquiries promptly.
• Team & Volunteer Support: Partnered with recreation staff and volunteers to model behavioral standards, ensuring seamless transitions between drop-in and structured activities.

Substitute Educator & Youth Leader - Halifax Regional Centre for Education (HRCE) - Halifax, Nova Scotia

(2020-01)

• Youth Mentorship & Classroom Leadership: Managed diverse youth groups of 30+ individuals daily, creating safe, inclusive, and encouraging spaces for youth development.
• Program & Attendance Logistics: Managed accurate daily attendance, implemented curriculum activities, and adapted physical/recreational exercises to match varying youth skill levels.
• Safeguarding & Policy Adherence: Strictly enforced provincial youth safety guidelines, emergency procedures, and health protocols to protect youth wellbeing.

Freelance Designer & Project Coordinator - Self-Employed

(2011-01)

• Marketing & Visual Content Creation: Design promotional materials, flyers, and visual graphics using visual layout tools (Canva/Adobe) to boost community engagement and outreach.
• Data & Administration: Utilize digital tools and spreadsheets to track project schedules, coordinate timelines, and organize operational details.

Customer Service Trainer & Coordinator - SITEL - Montreal, QC

• Onboarding & Guidance: Coached and onboarded new staff on service standards, active listening, and clear communication frameworks.
• Inquiry Management: Handled high-volume phone and email communications, addressing member concerns with empathy and professionalism.

Master of Arts - Concordia University

Bachelor of Education - MSVU