Ryan Singh

My time at Motion Mazda and Walmart as a customer service representative demonstrates just how competent I am with dealing with customers on a daily basis.

Walmart - Customer Service Associate 

December 2022 - Present 

• Processed Refunds for Customers.
• Dealt with Any Questions or Concerns Customers Had.
• Responsible For Organizing the Courtesy Desk at All Times.

May 2022 - November 2022

• Buy and sell parts from auto manufacturers and dealerships. 
• Interact with customers on a daily basis for parts-related sales and inquiries. 
• Working in a fast-paced environment where no one day is the same. 

January 2022 - May 2022

• Helped teach Political Theory to second-year university students. 
• Created weekly lessons to teach two classes, with 25 students in each class. 
• Graded political theory papers with the assistance of a Professor and Ph.D. candidates. 
• Facilitated weekly discussions on the relevant content. 

September 2019 - December 2019

Shadowed professionals in different departments within the Canada Revenue Agency; including, auditing, collections, legislative and call centre. 

• Worked on paperwork, communication with clientele and handling general questions from callers. 
• Developed strong administrative, communication and research skills as a result of working with employees and callers alike. 

September 2019 - April 2022 

• Organized mock trials in local courthouses for dozens of undergraduate McMaster students on two separate occasions, along with coordinating events with other clubs on campus, Including pro bono and pre-law clubs. 
• Developed strong organizational and communication skills as a consequence of my duties of coordinating a variety of different events. 

September 2019 - April 2022

• Communicated with other McMaster students in efforts to promote the club by handling social media and events related to undergraduate students. 
• Enhanced my communication and outreach skills by challenging me to make relationships with my classmates in a professional manner. 

July 2019 - September 2019

• Prepared paperwork and communicated with clients prior to their appointments with the attorney, who specialized in real estate and tax law. 
• Worked on excel and internal portals to record a database for the attorney to organize and keep track of his clientele. 
• Enhanced my communication and administrative skills, specifically through communicating with clients and preparing the relevant paperwork.

Bachelor of Arts, Political Science, Specialization in Public Law and Judicial Studies,

McMaster University. Hamilton, Ontario - (Minor in Philosophy)

September 2018 - May 2022