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Ryanne Mackenzie

INVESTIGATIONS • CASE MANAGEMENT • AUTOMOTIVE DOCUMENTATION

Talent
Burlington, OntarioMember since October 26, 2026
Investigative Research & Fact FindingVehicle and Insurance DocumentationCase Triage & PrioritizationInformation Cross-CheckingReport WritingConfidential RecordsRegulatory ComplianceDigital Research & Data ValidationMicrosoft Word, Excel, Outlook & PowerPointStakeholder Communication
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Investigative Research & Fact FindingVehicle and Insurance DocumentationCase Triage & PrioritizationInformation Cross-CheckingReport Writing

About

Investigative and case management professional with experience as a Toronto Police Service Constable and Ontario government Enforcement Services Officer. Skilled in gathering and evaluating information, investigating motor vehicle collisions, reviewing vehicle and insurance records, managing sensitive case files, and documenting findings. Brings strong digital research, data verification, analytical problem-solving and multi-system workflow skills to EdenPark’s Skip Tracer position.

Experience

Police Constable - Toronto Police Service

(2005 - 2008)

  • Investigated motor vehicle collisions and other incidents, gathered statements, assessed evidence and documented findings.
  • Reviewed driver, vehicle and automobile insurance documentation and handled Highway Traffic Act matters.
  • Prepared detailed investigative reports and maintained accurate, confidential records while managing competing priorities.

Enforcement Services Officer (Contract) - Ontario Government, Family Responsibility Office

(2010 - 2011)

  • Triaged sensitive enforcement cases, reviewed available information and identified appropriate next steps.
  • Reviewed and interpreted court orders, updated case records and prepared findings and recommendations for enforcement officers.
  • Communicated with involved parties and followed established confidentiality and compliance procedures.

Reporting & E-Commerce Specialist - Eastern Outdoor Sales Inc. & Blue Dog

(2019 - 2025)

  • Verified and reconciled detailed information across multiple online platforms, identifying discrepancies and maintaining data quality.
  • Compiled and analyzed performance reports, highlighting trends and areas requiring follow-up.
  • Managed simultaneous projects, deadlines and digital workflows with a high degree of accuracy.

Sales Representative / REALTOR® - Apex Results Realty / Royal LePage Burloak Real Estate Services

(2011 - 2014)

  • Prepared and reviewed contracts, legal documentation and property market analyses.
  • Coordinated complex files and communications between multiple parties, ensuring accurate documentation and regulatory compliance.

Assistant Supervisor / Early Childhood Educator - Glen Abbey Child Care

(2008 - 2010)

Early Childhood Educator - Monkey See Monkey Do

(2008 - 2008)

Program Supervisor and Child Care Roles - York Child Development & Family Services and other centres

(1998 - 2005)

Education

Police Foundations Diploma - Seneca College (2002 - 2002)

Law and Private Security and Administration - Seneca College (2002 - 2002)

Basic Police Officer Training - Ontario Police College (2005 - 2005)

Scenes of Crime Officer (2006 - 2006)

Traffic Generalist (2006 - 2006)

Enforcement Services Training (2010 - 2010)

Child Facilitation Diploma with Distinction - St. Lawrence College (2003 - 2003)

Early Childhood Education - St. Lawrence College (2009 - 2009)

Skills

INVESTIGATIONSCASE MANAGEMENTAUTOMOTIVE DOCUMENTATION

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