Sadaf Azhar

I have done BS in psychology with human study and experience i am good in technical skills like MS office and web browsing as well as social media which make compatible and more flexible in any kind of field and in challenging environment. The most important aspect about me is that i am multilingual and can speak four languages i.e Hindi, Urdu, punjabi and English making me to more compatible in work place to speak wide range of people.

● Multilingual Customer Service: Over three years of experience in service roles with diverse groups,

including seniors, youth, and newcomers. Fluent in English, Urdu, Punjabi, and Hindi, creating a welcoming and inclusive experience for all customers.

● Financial Insight & Digital Proficiency: Bachelor’s in Psychology with skills in MS Office, Excel,

database management, and web tools, enabling efficient client needs assessment and promoting seamless digital banking experiences.

● Operational Efficiency: Skilled in cash handling, inventory, and daily operations with a strong focus on organization, time management, and adherence to bank policies and compliance standards.

● Collaborative & Adaptable Team Member: Proven ability to work collaboratively within branch teams,

maintaining up-to-date knowledge of personal and commercial banking solutions to proactively support customer satisfaction and branch goals.

● Core Attributes: Resourceful, empathetic, and quick to address client needs, with a strong commitment to ethical standards and protecting customer privacy.

Bachelor of Science - Psychology (BS) | University of Azad Jammu and Kashmir Muzaffarabad Sept.

2017 – July 2021

FSC Pre Medical | Pak Kashmir of Institute of Computer and Science,

Mirpur, Mirpur Ajk Sept. 2015 -May 2017

CERTIFICATES & AWARDS

Certificate of Internship in Psychology| BBH Islamabad Pakistan, STL Rawalpindi, Capacity building,

international E-conference of young leadership in drug free environment , Therapeutic assistance program.