Sakshi Mathur
Learning and Development Manager
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About
Results-driven Learning and Development Manager with 16 years of experience in developing and managing training programs tailored to organizational needs. Adept at applying adult learning principles, instructional design best practices, and advanced learning technologies to enhance workforce performance. Skilled project manager with a strong ability to assess, plan, negotiate, and oversee all training-related initiatives.
Proven ability to lead high-performing teams, ensuring quality assurance and compliance with industry standards and corporate policies. A client-focused professional with a track record of establishing and maintaining strong relationships with internal stakeholders.
Experience
Manager - Walmart - Canada
(2023-02)
- Led the development of training programs, ensuring alignment with organizational objectives and employee learning needs.
- Develop and implement comprehensive communication strategies aligned with business goals, strengthening brand positioning.
- Oversee press releases, media briefings, and thought leadership content, securing positive media coverage.
Project Manager - Sunstone - India
(2021-06 - 2022-11)
- Managed end-to-end training project lifecycles, including authoring key project management documents such as project charters, project plans, and status reports.
- Oversaw daily operations of the instructional design team, setting priorities, monitoring progress, and ensuring deliverables met high-quality standards.
- Provided expert guidance in instructional design best practices, ensuring compliance with ethical, legal, and corporate policies.
- Collaborated with internal stakeholders to assess training requirements, develop solutions, and maintain long-term training service strategies.
- Develop and implement a cohesive content marketing strategy in align with company's business objectives, including blogs, case studies, and email marketing.
Education Coordinator - The Future Group - India
(2021-01 - 2021-05)
- Developed and maintained curriculum plans, pacing guides, and instructional resources for all retail outlets on sales management, customer support, inventory management, and branding.
- Created and facilitated a series of training sessions on warehouse processes and reckoners for Home Town Furniture.
- Provided training and support to trainers in the use of curriculum resources, technology tools, and instructional strategies.
- Conducted classroom observations and provided feedback to trainers on instructional practices and curriculum implementation.
Project Manager - The Velar Health - India
(2020-01 - 2020-12)
- Assessed, planned, and executed instructional design projects with a focus on job-specific adult learning initiatives.
- Negotiated project scope, resources, and timelines while ensuring stakeholder alignment and satisfaction.
- Led a multidisciplinary team of instructional designers, subject matter experts, and trainers to deliver impactful learning solutions.
- Implemented innovative learning technologies to improve engagement and retention.
Deputy Manager – E-Commerce - SHOP LC – Vaibhav Global Limited - India
(2014-03 - 2019-09)
- Supported the development and execution of integrated marketing plans for key product lines, including digital marketing initiatives, promotional campaigns, and customer engagement activities.
- Managed content deployment across multiple platforms, including Google Ads, LinkedIn, HubSpot, and the company website.
- Analyzed market trends, competitor strategies, and consumer behavior to inform marketing decisions and assist in budget allocation.
- Collaborated with cross-functional teams to ensure alignment between product development, sales, and marketing efforts, contributing to a cohesive brand strategy.
- Worked with external vendors, including copywriters, graphic designers, and agencies, to produce high-quality marketing materials, ensuring consistency and alignment with brand messaging.
- Monitor website performance, user behavior, and engagement metrics to drive continuous improvements in conversion and visibility.
Senior Executive - NIIT Limited - India
(2008-09 - 2014-02)
- Managed a prestigious English Language Project – English@Work as a Project Manager.
- Worked on the TNI Content Project, – a CSR initiative of NIIT to offer employability to BPL youth.
- Assisted in KZN, South Africa Project: NIIT launched a two-year diploma program to provide employability for South African youth.
- Developed content for internal communication channels, ensuring clarity and engagement across the organization.
Education
Master's Degree - Master of Management - Crandall University (2023-01 - 2024-08)
Master's Degree - MBA - Marketing - Institute of Management and Technology (2008 - 2011)
Bachelor's Degree - B.SC. Home Science - Lady Irwin College (2005 - 2008)
